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Turning FEMA Around
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05-28-2011, 02:14 AM
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Turning FEMA Around
Has Obama saved the once-maligned federal agency?
By Bradford Plumer May 28, 2011 http://www.tnr.com/article/environment-e...west-obama -snip- What’s not too early to ask, however, is how well the government is reacting to these disasters. Back in April, The New York Times sent a reporter down to Tuscaloosa, Alabama—a state where tornadoes have killed more than 250 people—and found that residents generally had upbeat things to say about the Federal Emergency Management Agency (FEMA), an agency that had been reviled for its bureaucratic bungling after Hurricane Katrina turned New Orleans into a fish tank. “It ain’t like Katrina,” said one homeless resident. “We’re getting help.” So has the Obama administration really turned FEMA around? -snip- The Hurricane Andrew fiasco was shocking enough to prompt big changes. In 1993, Bill Clinton ended up appointing a head—James Lee Witt—who had actual emergency management experience back in Arkansas. Witt revamped the agency, hired qualified staffers, and shifted money away from preparing for nuclear Armageddon. The agency later won praise for its quick response to the Oklahoma City bombing in 1995. Even Republican Jim Inhofe, no fan of Clinton, hailed Witt’s performance. But those reforms didn’t last. In 2000, George W. Bush appointed Joe Allbaugh to head FEMA. Allbaugh didn’t have any disaster-management expertise, but he hadhelped run Bush’s campaign. Allbaugh soon testified before Congress that the federal government should scale back its disaster-planning efforts, and, after September 11, FEMA was folded into Homeland Security to focus on terrorism. In 2002, Allbaugh was succeeded by Michael Brown, whose main claim to fame was getting fired as attorney for the International Arabian Horse Association. Not surprisingly, FEMA’s performance during Katrina was a mess: As numerous news stories documented, the agency was slow to react to the crisis and took forever to get buses, water, fuel, and other supplies to affected areas. So what has Barack Obama done to make the agency better? To his credit, he appointed as head of FEMA Craig Fugate, who had actual relevant experience directing Florida’s emergency-management division. And there are early signs that the agency is improving. Back in 2003, the Partnership for Public Service, a nonprofit, began taking surveys of federal workers, asking questions about morale, whether they have adequate resources, and how able their leaders are. Max Stier, the CEO of Partnership for Public Service, told me that these metrics may not be perfect, but they correlate pretty well with performance in the private sector (many large companies conduct similar surveys to identify problem areas early on). Back in 2003, FEMA ranked dead last among agencies. “Just looking at that, there was a pretty good bet that, when a crisis hit, FEMA wouldn’t be able to deal with it,” says Stier. And now? Since Fugate was appointed, the agency’s scores have risen slightly, especially in employee assessments of the senior leadership. Disaster experts also note that there are a few key things FEMA has done right. After the Alabama tornadoes, for instance, the agency talked to White House officials about getting a federal emergency declaration ready even before Alabama made a formal request to do so. Historically, FEMA has waited for formal requests before mobilizing—a big cause of delays during Katrina. -snip- ### |
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